Support

A simple front door for help, billing, generation issues, and bug reports.

Support should route people quickly: self-serve docs when possible, contact form when needed, and clear categories for urgent product issues.

Launch ready

Docs

self serve

FAQ

quick answers

Contact

direct help

1

Quick answer

FAQ for common buying and product questions.

2

How-to help

Docs and getting started for workflow guidance.

3

Human help

Contact page for anything specific to the user's account or project.

Support

Support categories

These categories match the questions users will have during launch.

Generation issues

Build

Slow builds, failed outputs, missing pages, or results that need refinement.

Billing and plans

Billing

Subscription changes, invoices, cancellations, refunds, and usage limits.

Publishing and sharing

Ship

Public links, preview links, exported code, and community publishing.

Account access

Account

Sign-in problems, email changes, sessions, and account deletion.

Feature requests

Feedback

Templates, integrations, team needs, or workflow improvements.

Bug reports

Bug

Broken pages, UI glitches, unexpected errors, or data not saving.

Where support should point

01

Quick answer

FAQ for common buying and product questions.

02

How-to help

Docs and getting started for workflow guidance.

03

Human help

Contact page for anything specific to the user's account or project.

Ready to turn this into a project?

Start from the dashboard, choose a template, or use the docs if you want the details first.